Regulatory Notice & Compliance Disclosures
Human Law operates with absolute regulatory transparency. Below are the professional frameworks, insurance protocols, and consumer safety measures governing our unbundled advisory services.
1. Professional Regulation
Human Law is the trading name of Justin Patten, an independent sole practitioner authorised and regulated by the Solicitors Regulation Authority (SRA Number: 657838). We operate as a recognised sole practice under the SRA Standards and Regulations.
Human Law provides a limited-scope, unbundled, non-litigious advisory service for executors and trustees. We strictly enforce a non-representation perimeter; we do not act on the court record, conduct contentious probate litigation, or engage in adversarial legal representation.
The professional rules governing our conduct can be accessed via the SRA website at www.sra.org.uk.
2. Professional Indemnity Insurance
Human Law maintains compulsory professional indemnity insurance (PII) up to the statutory minimum of £2,000,000 per claim, in accordance with the SRA Indemnity Insurance Rules. Details of our current qualifying insurer and territorial coverage can be provided to active clients upon request.
3. Complaints Handling Procedure
We are committed to delivering clear, senior legal advisory. If you are dissatisfied with any aspect of our service, you may raise a formal complaint. Please submit your concerns directly to Justin Patten in writing using the contact channels provided on this site. Complaints are handled personally by the principal solicitor.
- Acknowledge your complaint within 2 working days.
- Conduct a full internal review of the file and relevant scope.
- Deliver a written response within 21 working days.
If we cannot resolve the matter internally within 8 weeks, you may be entitled to refer the issue to the Legal Ombudsman (PO Box 6167, Slough, SL1 0EH, www.legalombudsman.org.uk), subject to their statutory eligibility criteria.
4. Client Data & Financial Controls
Human Law operates on a strict non-transactional baseline. We do not maintain a client account, hold client funds, or accept money on account for unexecuted work.
All payments are made directly via invoice on completion of each fixed-fee module or monthly retainer milestone. This framework structure eliminates the regulatory and administrative risks associated with traditional client money handling.
5. Data Protection
Human Law processes personal data in accordance with the UK GDPR and the Data Protection Act 2018. We process only the minimum digital and documentary data required to deliver strategic advisory services.